Customer Service

100% Satisfaction Policy 

Your complete satisfaction is essential to our success, and we take it seriously. If for any reason you're not happy with your purchase, please return it to us, in its original condition within 30 days of receipt.  

RETURNS AND EXCHANGES

Please note: shipping charges are non-refundable.  

Returns should be sent to:

Top Dog Art

127 Tremont Circle

Chapel Hill, NC 27516

                                 SHIPPING CHARGES 

Fine art prints, T-shirts and note cards are shipped via First Class mail within 2-3 days.  Giclée prints and jewelry are shipped USPS Priority Mail or UPS Ground. 

All of our jewelry designs are hand made and some require customization.  Custom jewelry (with a specific colored crystal for example) may require some time to make for you (normally 7 days).

You will be notified of any delays beyond these time-frames. 

$ Order Value	Shipping Charge
0 – 25.00	4.00
25.01 – 50.00	6.00
50.01 – 75.00	7.00
75.01 – 100.00	8.00
100.01 – 200.00	10.00
200.01 – 500.00	12.00
500.01 +	15.00